Code of conduct & professional ethics
The ethical principles expected in business conduct: integrity, conflicts of interest, confidentiality, loyalty. Customizable by the company to include its own commitments.
TrainTeam Library
Training catalog — TrainTeam Library
Training ready to deliver to your teams, immediately — included from the Pro plan, on top of your custom training. The catalog grows regularly.
Regulatory compliance
4 courses 
Gender equality at work
Legal framework for gender equality, identifying gender bias in recruitment, evaluation and pay. Managerial best practices.
Preventing workplace & sexual harassment
Legal definitions of moral and sexual harassment, identifying at-risk behaviors, internal reporting process, the role of harassment officers and staff representatives.
GDPR — Personal data protection
Core principles of the General Data Protection Regulation: legal bases, data subject rights, employer obligations, handling an access request, reporting a data breach.
Cybersecurity
4 courses
Handling sensitive data
Data classification (public, internal, confidential, sensitive), sharing and storage rules, transmission precautions (encryption, removable media), secure document destruction.
Passwords & authentication
Building a strong password, using a password manager, setting up multi-factor authentication, behaviors to avoid (reuse, sharing, sticky notes).
Phishing & social engineering
Identifying phishing attempts by email, SMS and phone. Understanding social-engineering techniques, warning signs (urgency, authority, reward), the reporting procedure to the security team.
Secure remote work
Securing the home workstation (Wi-Fi network, VPN access, locked session), managing company equipment off-site, preventing shoulder surfing in shared spaces.
Job-specific
5 courses
Running effective meetings
Preparing a useful meeting (objective, agenda, participants), facilitation techniques, managing time and difficult participants, formalizing decisions and follow-up.
Frontline management
The first-line manager’s stance, day-to-day team leadership, one-on-one conversations, effective delegation, supporting a struggling team member.
Sales negotiation
Preparing a negotiation (BATNA, ZOPA), anchoring techniques, managing concessions, reading non-verbal cues, breaking a deadlocked negotiation. The ethical framework of negotiation.
Customer relations & loyalty
Service mindset, handling an unhappy customer, spotting upsell and loyalty opportunities, measuring satisfaction (NPS, CSAT) and acting on feedback.
B2B sales techniques
Account qualification methods (BANT, MEDDIC), building a value-driven pitch, handling the most common objections, closing and securing commitment.
Workplace safety
5 courses
Personal protective equipment (PPE)
Identifying the right PPE for each type of risk (mechanical, chemical, electrical, noise), how to wear, maintain and replace it. The respective responsibilities of employer and employee.
Safe movements & postures at work
Preventing musculoskeletal disorders (MSDs) related to handling, screen work and prolonged postures. Ergonomics best practices and simple daily exercises.
First aid in the workplace
Essential reflexes in a workplace accident: protect, alert, rescue. Identifying common emergencies (faintness, cut, fall, burn) and what to do before help arrives.
Preventing work-related road risk
Awareness of road risk on assignments and commutes: the leading cause of fatal work accidents. Anticipation, managing fatigue and distractions, risky behaviors to avoid.
Fire safety & evacuation
Understanding fire risk in the workplace, identifying safety equipment (extinguishers, emergency exits, alarms), knowing the evacuation procedure and everyone’s role in an alert.
Soft skills
5 courses
Interpersonal communication at work
Fundamentals of professional communication: active listening, clear phrasing, nonviolent communication, adapting to the channel (email, video, in person) and register depending on the person.
Diversity & inclusion at work
Understanding diversity issues at work (background, gender, age, disability, orientation), recognizing common cognitive biases, adopting inclusive behaviors every day.
Giving & receiving feedback
The constructive feedback stance (DESC, SBI methods), distinguishing recognition vs growth feedback, managing the receiver’s emotions, building a feedback culture in the team.
Stress management & burnout prevention
Recognizing the signs of chronic stress and burnout (in yourself and others), daily regulation techniques (breathing, micro-breaks, disconnecting), available support (occupational health, HR, helpline).
Time & priority management
Personal organization techniques: Eisenhower matrix, Pomodoro, batching, the urgent/important distinction. Fighting procrastination and focus-destroying multitasking.
The whole catalog, included from the Pro plan.
These trainings add to your custom content, ready to deliver across your whole network.